Covid 19 Community Support (click on each option for further details)

Health Services

Healthline a free health advice and information, anytime, 24 hours a day, 7 days a week.  Interpreter services available if needed - 0800611116

Healthpoint New Zealands national health directory.

Starship Community Service - Services the ADHB.  Ph 09 6390200 

Altogether Autism - Information on Autism during COVID-19, including resources recommended by Altogether Autism experts.

Resources for Managing Coronavirus Anxiety

Kids Health - Provides information on coping with worry and anxiety about COVID19 for children.

Child Mind Institute - Has useful information on coping with Coronavirus and managing worry.


Relaxation/Breathing Techniques

Sparklers - Fun wellbing activites to support whānau to look after their wellbing and feel good.

Fun Breathing Excercises -  Breathing exercises to help you relax.

Pause Breathe Smile - The Mindfulness Education Group.


Māori and Pacific Service Providers

Whānau Ora - Work with whānau to find the services and support you need.

Ministry for Pacific Peoples - The Ministry for Pacific Peoples has information and resources specifically for Pacific peoples.


Parent Support Services

Parenting Helpline -  Free service, is available 9am – 9pm, 7 days a week – Call 0800 568 856

Asian Family Services - Nationwide face to face or telephone support to Asian families living in New Zealand. Offered language services: English, Mandarin, Cantonese, Korea, Japanese, Thai, Vietnamese and Hindi.

Strengthening Families  - Available for any whānau in New Zealand when more than one community support organisation or government service is or could be required. It is a free service.

Family Violence and Children's Care and Protection

Oranga Tamariki - If you believe a child is in immediate danger, call the Police on 111. If you are worried about a child and want to make a referral or report of concern, call 0508 326 459.

Women's Refugee - National Helpline: 0800 REFUGE / 0800 733 843. Counselling and housing for abused women and their children.

Shine* - Domestic Abuse Helpline: 0508 744 633. Offer domestic violence support and counselling.

Shakti New Zealand - Provides immediate help and support to women, children and youth of Asian, African and Middle Eastern origin.  24/7 Crisis Line with multi-lingual staff 0800742584


Mental Health Services

Mental Health Foundation - Provides an overview of mental health services including crisis services, helplines and support for young people. Contact their information service on (09) 623 4812.

TalkingWorks - Have a directory of counsellors/ psychologists/psychotherapists/play therapists in Auckland – can be searched by speciality (e.g., ASD, Trauma).

Child and Adolescent Mental Health Services (CAMHS) 

Waitemata DHB - Marinoto Child and Youth Mental Health Services - Ph 0800489555


Other Agencies 

The New Zealand Food Bank Directory - Find a local food bank using the New Zealand Foodbank Directory.

Netsafe - Online safety organisation who have resources and tips to help keep children and young people safe online.